Frequently Asked Questions
Quick answers about our services, products and hosting.
General
What does Gados IT Solutions do?
We are an information technology company in Ghana specialising in website development, website management, software development, IT consultancy, data management and analytics, and computer and network system maintenance.
Where are you located?
We are based in Kumasi, Ghana, and serve businesses and organisations across the country.
How can I contact you?
Call +233 (0) 302 905 385, message us on WhatsApp on the same number, or email sales@gadositsolutions.com. You can also use the Mail Us page.
How do I get a quote?
Tell us about your needs by WhatsApp, email or the Mail Us page. We will review your requirements and send you a quote.
What is the client portal?
The client portal is where existing clients sign in to manage their account. Use the Client Login button in the header, or Register if you are new.
Services
Do you build custom websites?
Yes. We create and design professional websites that give your target audience comprehensive information about your business, and they work on phones, tablets and computers.
Can you manage my website after it is built?
Yes. Our website management service keeps your content up to date and ensures your business is always present on the internet.
Can you develop custom software for my company?
Yes. We design and build reliable, secure, easy-to-use, affordable and easy-to-deploy software, and assist you throughout the development process.
What does your IT consultancy cover?
We provide advisory and training in IT policy development, IT security, professional computing etiquette and general-purpose software.
Do you help with data collection and analysis?
Yes. We design data collection applications and handle data transmission on platforms such as CSPro and Google Forms and specialised application forms. We also help with data mining, analysis and presentation.
Do you maintain computers and networks?
Yes. We provide efficient system maintenance for computer and network systems so your business keeps running without interruption.
How long will my project take?
It depends on the scope. We agree a clear timeline with you when we provide your quote.
Products
What software products do you offer?
Our products are ChurchSave (church management), getHealthy (hospital management), ShopHub POS (inventory and sales) and an HR & Payroll System. We also build customised software for companies.
What can ChurchSave do?
It manages members, SMS messaging, attendance, groups, events, branches, user access levels, income and expenditure, reminders, and reports and analytics.
Can ChurchSave manage several branches?
Yes. You can add branches as main branches or as sub-branches under a main branch and see what is happening across all of them.
How does ChurchSave record attendance?
Three ways: counting total attendance, marking members and visitors present (with optional body temperature recording), and facial or biometric clock-in with a compatible device.
Can I use ChurchSave on my phone?
Yes. It is responsive and displays well on smartphones, tablets and laptops.
Can I try ChurchSave before subscribing?
Yes. A demo is available through churchsave.org. Visit the site or contact us and we will guide you.
What does getHealthy include?
Patient registration, appointment and scheduling, outpatient management, laboratory management and pharmacy management.
What is ShopHub POS?
An inventory and sales system for managing your shop. Staff sign in securely with a username or phone number.
What does the HR & Payroll System do?
It helps organisations keep employee records and run payroll. Contact us for a demonstration tailored to your organisation.
How much do your software products cost?
Pricing depends on your organisation and requirements. Contact us for a quote.
Do you provide training and support?
Yes. We help your team get set up and offer a 24/7 support service for our products.
Hosting
What hosting plans do you offer?
Basic at GH¢ 80.00 per year, Pro at GH¢ 130.00 per year and Mega at GH¢ 240.00 per year.
What is included in every hosting plan?
99.99% uptime, the cPanel control panel and a free SSL certificate.
What is the difference between the plans?
Higher plans give more disk storage (1GB, 5GB, 15GB), bandwidth (10GB, 50GB, 150GB), email accounts, addon domains, sub-domains and MySQL databases (10, 30 or 50 of each).
How do I order hosting?
Click Order Now on the Hosting page to message us on WhatsApp, or sign in to the client portal.
Is an SSL certificate really free?
Yes. A free SSL certificate comes with every hosting package so your website is served securely over HTTPS.
Still have a question?
Chat with us on WhatsApp and we will gladly help.